Kathy’s Advanced Education
Kathy is committed to lifelong learning, completing ongoing advanced education to bring guests the latest techniques, trends, and professional expertise.
Education Highlights
- Excellence in Guest Experience Standards
- Advanced Professional Benchmarking
- Luxury Service Inspired Training
- Strategic Goal Setting for Service Excellence
Education Snapshot
Specialized Professional Development • Focus on Service Excellence • Aveda Professional Standards Training
Professional Development & Guest Experience
- 02/28/2016 – Inspired Service — Professional development focused on the luxury guest experience and elevated service standards.
- 02/23/2014 – In-Salon Benchmarking for Team Members — Professional standards training and goal setting to ensure individual and salon-wide excellence.
- 02/03/2013 – Benchmarking for Success with Luca Boccia — Advanced systems for tracking professional growth and ensuring consistent guest satisfaction.